Aniimo Sanctum stuck: revive failure vs restart black screen

Version 1.1: restarting during the fainting black screen

The official version 1.1 notice names a character getting stuck when the client was restarted during the black screen of fainting in a Sanctum. It lists that specific sequence as fixed.

Do not deliberately interrupt fainting to test the issue or turn this fix into an instruction to repeatedly force-close the game. On the updated client, distinguish an ordinary revival prompt from a scene that is completely unresponsive. Preserve evidence and use official support if stuck; the note supplies no save-file repair or promise to restore every checkpoint or unclaimed reward.

Check the exact revival failure

The official 1.0.3551601.0 note lists a rare case in which the active Aniimo fails to revive after fainting multiple times in a Sanctum. Its recovery advice is to leave and re-enter the current scene if the problem remains.

The note does not specify a number of faints, a particular species, a specific Sanctum route or a paid revival item. A normal faint, a frozen menu, a black screen and a blocked two-player mechanism should not automatically be treated as this defect. Read the patch for the exact scope.

Update, then use the normal scene exit

1. Check the installed version. Apply available updates through your official storefront or launcher. Keep the same account and server.
2. Record the symptom. Note the Sanctum and active Aniimo, and whether this followed repeated faints. Capture an error or disabled revival prompt when possible.
3. Exit and re-enter the current scene. This is the recovery step given in the notice. Use normal in-game controls and read any exit warning before confirming.
4. Check the result. If revival is still unavailable, stop repeating the same loop and send the build and reproduction steps to support.

We have not playtested your session. The patch does not promise that every checkpoint, partial challenge or unclaimed reward is preserved when you leave. Do not interpret this recovery advice as a guarantee of progress retention.

Three blockers that need different guidance

For a black or red screen instead of a revival prompt, use graphics troubleshooting. Do not import an unrelated quest reset or form-switching trick.

When the interface will not let you leave

A completely unresponsive scene is not the same as a usable revival prompt. The later 1.1 restart/fainting fix above does not create a special recovery command. Capture the symptom when possible and contact official support; do not repeatedly restart during the fainting transition as a troubleshooting experiment.

Do not delete a character, unlink platforms, replace game files with unofficial fixes or repeat faints deliberately. The older scene-exit advice applies when ordinary controls are available and you can read the exit warning.

Make a useful support report

Provide the platform/storefront, server, installed build, Sanctum name, active Aniimo and form, the sequence before the failure, and whether leaving and re-entering helped. Include a screenshot or recording and an approximate time with timezone. Keep credentials out of the recording.

Contact the game through Menu → Support (F10 on PC), or [email protected] when you cannot enter. Send account identifiers only through official support, not this fan site. Never send passwords or verification codes.